Return and Refund Policy

There are very low chances that our customers will have to claim a refund, as all products are scanned, quality-checked, and placed by our expert team. However, when you process the return and exchange, the refund will be issued to the customer within 7-9 business days. You can only claim your refund on your PayPal, or any other platform where the actual payment was received when the order was placed.

Refund Terms and Conditions

We have outlined the terms and conditions for our refund policy. Please make sure that you follow all the guidelines as stated:

• If there is a mistake from our end and you received the wrong parcel, then you are totally entitled to use the return policy.
• The reimbursement of the price or payment will be made exactly through the same platform that was used to pay for the parcel by the customer.
• The process of refund is completed in 7-9 business days. You will receive your refund within 7-9 business days.
  
• You get notified by our customer support team via email.

Exchange Terms and Conditions

We have managed to list down some terms and conditions for our customers to understand the process perfectly. These conditions are just to take measures of the originality of the product. You may go through these terms and conditions to claim your exchange of the product.

• The product must be in its original form. Same as the original product, which was delivered to the customer.
• You may mention the valid reason for the exchange policy to be claimed.
• Exchange is only valid when the size, color, or any feature is missing from what is mentioned on the website.
• The whole procedure expense from shipping costs to redelivering costs, has to be paid by the customer.
• You must acknowledge our customer support team with a valid Tracking ID so that we may track your exchange order wisely.
• The customized products,  which were particularly made for you,o will not be exchangeable because it is only made for you.

For any further questions,  you may reach out to our customer support team, who will guide you through the process.

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