Free shipping:

It takes 15–20 working days for each order to be approved for payment. Still, our designers and employees toil day and night to offer our valued customers equal services. However, there will be a few-day delay in the product’s manufacturing during a natural disaster and public holiday. We will email you if there will be a delay in processing your order.

Shipping access:

As soon as your order is shipped, you will receive an email with a shipment confirmation. We work with DHL Express and FedEx Express since they are two of our most reliable services. To ensure that your gift is delivered safely, you can also give detailed delivery instructions to a designated neighbor or safe location.

Delivery Time:

Your item will be sent to the shipping providers once our process and quality testing department gives it the all-clear. You will receive an email containing your package’s tracking ID as soon as it is forwarded to the courier providers. Customers who want quicker shipment, however, take advantage of the express shipping option, which ships the goods in just 6 to 8 working days. On the other hand, the individual who selected the free shipping option will get the item’s shipment within 12 to 14 business days.

Note: Weekends and public holidays are not accepted by the shipping providers for packages. If there is going to be a delivery delay of any kind, you will be notified.

Received Notifications By :

Within a day, an email confirmation of your order will be sent to you automatically. In the event that you have not received an order confirmation, kindly examine your spam or other folders. You are more than free to email us for extra assistance if you haven’t received your order confirmation within this time frame! Verify that your order won’t be processed until you receive the confirmation receipt.

Applicable Notes For Sure:

Make sure you double-check all the information of your shipping address before placing your order. In the event that your address information is incorrect, you have the option to get in touch with us prior to receiving the tracking ID email. You must promptly get in touch with DHL Express and FedEx Express to modify your address after obtaining the tracking ID. Furthermore, we ask that you provide the right physical address when completing your orders because we do not ship our products to PO Box and APO locations.

How to Claim For Late Delivery and Damaged Item:

Our staff makes every effort to deliver high-quality products on schedule. However, you can get in touch with our team within 7 days (including weekends and holidays) of learning that your item has been dispatched if your order is missing or arrives late. You can ask to have your credit card or PayPal account fully reimbursed for the total cost of the standard.

You have 48 hours from the time you get the package to notify us. The tracking ID will be used to keep an eye on the duration. You may use the 3-day Return Policy if the product is found to be damaged. All you have to do to get your refund is info@californiajacket.us